Design Thinking
Analysis of development modules
One of Intersys' differentiators in the market is its design thinking approach to project implementation.
When it comes to the approach to development modules, the design thinking process at Intersys is based on basic, most important assumptions. First of all, the approach to the change implementation process will be systematized. Procedures will be developed within the team to guarantee the timeliness and continuity of the developed changes.
Working through the design thinking process, we therefore make the following assumptions:
- We focus on the user
- We work creatively, we do not use schemes, known from other companies, we do not transfer solutions by force
- We are looking for "hidden solutions"
- We experiment, we test, we verify. The analytical process does not end when the first version of a solution or process is written down.
We realize that solution development in the case of information systems and agile approaches is usually not linear. Hence, we are ready at every stage of our manufacturing process to critically and creatively address all changes and corrections that arise during the implementation of solutions or even during the analysis process itself.
Our goal is always solutions:
- Technologically feasible and optimal
- Economically viable
- Recommended and created in collaboration with key system users
Defining the right problem
The experience we have, but especially our meticulous workshop work, helps us to an important extent in defining what is the right problem or necessary change within a specific process or technical solution.
As part of the standardized Design Thinking process at Intersys, we use a basic tool, namely "brainstorming." The classic method, chosen by our analysts, is colored slips of paper on the wall, marking ideas or steps of the process or elements of the solution, which can be freely moved around, thus creating the final version of the process or solution being prepared with the democratic participation of all workshop participants.
We also use such methods as:
- Re-framing the problem
- Axis How/Why?
- The 5xWhy technique (5xWhy)
Creating ideas - solutions
At the stage of generating ideas, proposing solutions, we follow the principle: "The more, the better." As many substantive proposals as possible allows, firstly, in the final version to choose the best one, and secondly, reduces the risk of "missing" the easiest way to address a given problem. The stage should end with as democratic a choice of the optimal solution as possible.
Mock-ups or proof of concept are also an important element for us, as part of the idea generation process. Often when designing or presenting a process or solution, it is much easier to use an example from a "live" system or even a sketched mockup, allowing the user to realize how his solution will really work.
This is extremely important in terms of the final, final UX design. Using pre-designed prototypes definitely reduces the risk of ultimate user dissatisfaction with the final version of the process in the solution.
The goal of UX design is to create a user-friendly and usable platform that helps users get what they need and encourages reuse. To do this, we use UX best practices for creating a usable website:
- We allow mobility
- We motivate with calls to action
- We help you navigate properly
- We offer assistance and documentation
When designing a solution for clients, Intersys designs ergonomics and intuitiveness in addition to the functionalities themselves.