CAS Polska

The CAS company is a modern network of balance production and distribution with international range as well as post-sales service and technical support of customers. It was important for the client to accelerate service realization and improve service works in few company’s departments in several countries.

Automatization of customer service and issues responding introduced thanks to Microsoft Dynamics CRM has improed the whole sales and service process of the company. Fluent communication and flow of information has been provided between specialists and departments and through that – high quality of service and boosting customer experience of the company.

„The Microsoft Dynamics CRM system has provided us with capability of comprehensive management of customers and business partners database. Thanks to implementation of tailored solutions we are able to ensure agile service for our clients along with lengthening guarantee up to 3 years – Jerzy Migduła, Operations Manager, CAS Polska Sp. z o.o.