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A summary of the conversation from the Timeline on the Contact form.

A summary of the conversation from the Timeline on the Contact form.

The Customer Insight Journey application continues to evolve and Microsoft is adding more new features and functionality based on Copilot. Artificial intelligence...
Support the processes of increase/decrease in value and sale/liquidation of PPE in the Business Central system

Support the processes of increase/decrease in value and sale/liquidation of PPE in the Business Central system

For our next entry on the fixed asset module, we will focus on two functionalities: increase/decrease and sale/liquidation of a fixed asset....
Unified inbox in Customer Service

Unified inbox in Customer Service

One of the key challenges in customer service is time. Often, all that separates a customer who is satisfied with a response from one who is frustrated by our lack of response is...
Supporting the fixed asset depreciation process in Microsoft Dynamics 365 Business Central

Supporting the fixed asset depreciation process in Microsoft Dynamics 365 Business Central

As part of a new series of entries on the Fixed Assets module, this time we will look at the functionality that is depreciation of PPE. Depreciation is used to...
Introduction to the fixed assets module in Microsoft Dynamics 365 Business Central

Introduction to the fixed assets module in Microsoft Dynamics 365 Business Central

As part of the already #95th Out Of The Box entry, we take a closer look at the Fixed Assets module in Business Central. The module gives you the ability to create asset files with detailed and...
News within WAVE 1 2024 Business Central part 4.

News within WAVE 1 2024 Business Central part 4.

In today's post in the OutOfTheBox series, I would like to introduce the latest change to the projects module within the latest release of Business Central 24 - Wave 1 2024....
Widget Up Next

Widget Up Next

The Up Next widget displays activities that you can view and perform on records. By default, it appears on lead and opportunity records...
News within WAVE 1 2024 Business Central part 3.

News within WAVE 1 2024 Business Central part 3.

In today's post in the OutOfTheBox series, I'd like to continue discussing changes to the projects module as part of the latest release of the Business Central 24 version - Wave 1 2024....
Marketing Calendar

Marketing Calendar

Microsoft continues to develop its CRM tools, which help users better understand the system. There have been many recent updates to the application...
Microsoft Build 2024 - a summary of Microsoft's main objectives in the evolution and development of AI tools

Microsoft Build 2024 - a summary of Microsoft's main objectives in the evolution and development of AI tools

This year's Microsoft Build conference took place May 21-23 and focused on the development of artificial intelligence, the practical application of AI, news in Co...
News within WAVE 1 2024 Business Central part 2.

News within WAVE 1 2024 Business Central part 2.

In today's post in the OutOfTheBox series, I'd like to focus on some of the changes that have been made to the projects module within Wave 1 2024. These changes will strongly facilitate the work u...
Copilot: segment creation assistant for Microsoft Dynamics 365 Customer Insights Journeys

Copilot: segment creation assistant for Microsoft Dynamics 365 Customer Insights Journeys

More on saving time. Today, weโ€™ll look at one of the core features of marketing automation tools: creating target groups. A common headache and...