Dynamics Blog

When we decide to implement a new IT system—whether it’s a CRM, ERP, or marketing automation system—it...

The process of searching for our ideal IT system can be tedious and exhausting. Reading about the features offered by numerous tools...

Dynamics 365 for Project Service Automation. If our day-to-day work involves managing various projects, then the Project Service Automation module is designed...

We cannot build a relationship with a customer based solely on data collection. Everything that happens in our customers’ lives and how...

While this is a blog about CRM (and despite the switch to Dynamics 365, it will focus more on typical CRM features), it’s worth mentioning some ERP components...

How do you start using additional servers in older versions of Dynamics CRM? Many companies using older versions of Dynamics CRM (2016 and earlier) are wondering...

In early November, Microsoft caused a stir by launching Dynamics 365 Online. The on-premises version didn't arrive until December. According to...

Dynamics 365 for Customer Service – how to maintain customer relationships after the sale. Like the Sales module, the Customer Service module was already familiar to existing Dynamics users...

Dynamics for Sales, formerly known as Dynamics CRM. We wrote about Dynamics CRM back when this blog first started. Dynamics for Sales is, for the most part, the same as Dynamics...

This time, we’ll take a closer look at Dynamics 365 and what it has to offer. Above all, we’ll explore how an IT system can be built like a modular home—starting with a ready-made framework...

On November 1, Microsoft launched the new Dynamics 365 system, which replaced CRM Online. We mentioned this in our previous post. Everything has changed—it’s...

What is Dynamics 365? It is an integrated business solution designed for all types of businesses. Microsoft Dynamics 365 Business Edition combines features...