We are looking for a Dynamics CRM Consultant to join our team and work with us on implementation projects for our clients. This role is for someone who already has experience with Dynamics 365 CRM, is comfortable both communicating with clients and working with a project team, and wants to influence the solution from the analysis phase through to the launch and ongoing development of the implemented system.

• Participation in Microsoft Dynamics 365 CRM implementation projects (Sales, Customer Service, Customer Insights, Contact Center)
• Conducting meetings and analytical workshops with clients
• Business Process Analysis and the Collection and Clarification of Requirements
• Translating Customer Needs into Concrete Solutions in Dynamics 365
• Designing, configuring, and customizing the system to meet the customer's requirements
• Collaboration with developers and other members of the project team
• Participation in the preparation and execution of QA, SIT, and UAT tests
• Working with Azure DevOps
• Preparing and conducting training sessions for users
• Customer support during system rollouts and during the HyperCare period
• Opportunity to participate in pre-sales activities and host events and webinars, depending on the project and your experience

🚀 We are a technology company with approximately 85 employees. We’re large enough to take on ambitious projects for our clients, yet small enough that everyone has a real impact on how we work.  At Intersys, we create IT solutions for businesses. We are one of Microsoft’s largest partners in the CEE region, and our implementation team is among the most experienced in this part of Europe. We work with clients from various industries and develop solutions based on Microsoft technologies, including Dynamics 365 CRM.

• Commercial experience working with Microsoft Dynamics 365 CRM (Sales, Customer Service, Customer Insights, Contact Center)
• Experience in business process analysis and requirements gathering
• Knowledge of Dynamics 365 that enables independent configuration and customization of the system to meet customer needs
• The ability to translate business needs into specific system solutions
• Strong analytical skills
• Freedom in communicating with clients and collaborating with the project team
• English proficiency at a minimum B2 level, enabling fluent oral and written communication (required!)

• Remote or hybrid work—the option to work fully remotely or use our offices in Warsaw and Rzeszów
• Flexible work hours – freedom to organize your workday
• Access to cutting-edge AI tools—the company’s own Copilot—and the ability to use Microsoft AI solutions in day-to-day work and client projects
• Working in small project teams—with clearly defined roles and responsibilities.
• The opportunity to take on various project roles—as a lead or supporting consultant, depending on the project and your experience
• Regular feedback—open communication, sharing experiences, and the opportunity to influence how we work
• Opportunities for professional development—participation in internal and external training sessions, industry events, and conferences
• Team-building events and team meetings – an annual company-wide team-building event, a joint holiday party, and smaller gatherings throughout the year
• Non-wage benefits – a MultiSport card and private health insurance

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Finally, a few words about the projects

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At Intersys, you’ll work on projects that stand out for their uniqueness in integrating various applications within the Dynamics 365 family. The foundation of the projects we carry out on a daily basis is the SaaS infrastructure—BC Cloud. We operate at the intersection of Azure SQL and Dataverse, which allows us to implement complex projects using applications such as D365 Marketing, D365 Sales, D365 Customer Service, and D365 Project Operations. Visualizations and automations are supported by Power Platform applications, and it is rare for us to undertake a project without utilizing at least one industry-specific ISV solution. Projects are implemented on the W1 version with Polish extensions, as well as on the GB, DE, SE, and other versions.