Business RealIT podcast - How to combine CRM and Contact Center systems.

🎧 Piąty odcinek trzeciego sezonu podcastu Business RealIT – Debaty o IT dla biznesu by Intersys – to rozmowa Adama Sobczyka z Włodzimierzem Sumińskim, Product Ownerem w Welyo (dawniej Focus Telecom), o synergii między systemami CRM a Contact Center.

📞 W odcinku rozmawiamy o roli konektorów, które umożliwiają sprawną integrację tych dwóch światów – sprzedaży i obsługi klienta. Poruszamy także tematy związane z automatyzacją komunikacji, poprawą jakości obsługi oraz tym, jak technologie realnie wpływają na efektywność zespołów i doświadczenia klientów.

30.6.2025

10:00

Youtube / Spotify / Apple Podcast

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