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Customer Insights (Marketing Automation)
Customize customer journeys in real time and use Copilot to find new insights, create audience segments, and create personalized content. Reduce your cost per conversion with AI-driven insights and automated workflows. All this thanks to personalized recommendations that maximize value during the period of cooperation with the customer.
Centralized customer base
Simple contact and prospect forms gather key marketing information
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Learn about customer behavior
Enable your organization to understand customer behavior and create automated actions
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Automate operations
Powerful social post creator allows you to create advanced content to engage your audience
More effective marketing
The app allows you to target customers and create more personalized marketing campaigns
Microsoft Dynamics 365 Customer Insights
provides a complete, fully managed marketing solution that leverages the potential of the data it collects
Features
Every interaction matters
Microsoft Dynamics 365 Customer Insights are powerful and flexible marketing tools that help you personalize the customer experience. Dynamics 365 Customer Insights can help you provide a consistent, highly personalized flow of communication so you can work more efficiently.
Websites to suit your needs
With built-in wizards, it allows marketing teams to create marketing pages and advanced forms. With no additional developer involvement, the app can make your website more engaging and more effective in gathering the information you want.
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Simple event creation
A key goal of effective marketing automation is to enable marketers to connect with customers, in a more meaningful way. Online events and seminars are an essential channel for reaching potential and existing customers.
Make better decisions
Provide valuable information about customer behavior, preferences and trends. By analyzing this data, companies can make more informed decisions about product development, pricing and marketing strategies. This can ultimately help companies increase revenue and profitability.
Increased efficiency
Microsoft Dynamics 365 Customer Insights helps companies improve their operations by providing a single source of truth for customer data. By centralizing customer data, companies can eliminate data isolations and improve data accuracy, making it easier to analyze and use customer data to make business decisions.
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Personalization
Microsoft Dynamics 365 Customer Insights helps companies personalize marketing campaigns, content and communications, based on customer behavior and preferences. By collecting data from a variety of sources, the tool can build a more complete picture of each customer, enabling companies to customize offers.
Explore our realizations
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Learn about Microsoft Dynamics 365 Customer Insights
Leave a contact, receive an implementation quote and a report "Benefits of consolidation of marketing and sales areas".