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Copilot: segment creation assistant for Microsoft Dynamics 365 Customer Insights Journeys
More on saving time. Today, we’ll look at one of the core features of marketing automation tools: creating target groups. A common headache and...
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News within WAVE 1 2024 Business Central part 1.
The latest version of Business Central has a number of new features in the area of applications, or UX. In a previous post about Business Central Wave 1 2024,...
Copilot campaign building assistant in Microsoft Dynamics 365 Customer Insight Journeys
It’s starting to sound more and more obvious, but we’re talking about facts. Business AI should help save employees’ valuable time. Marketing is a department...
Price list and discount management in Business Central
The BC solution allows us to effectively manage price lists and discounts, which is very important in a dynamically changing market. Thanks to the price lists, we can set indy...
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Business Central Wave 1 2024
As it does every year, Microsoft has announced a number of new features in Dynamics 365 Business Central as part of Wave 1 2024, as planned, which will be made available between q...
Intelligent case summaries in Microsoft Dynamics 365 Customer Service
In customer service, speed is what counts. Speed in responding and delivering solutions—which, of course, goes hand in hand with quality. You can’t achieve speed and quality without...
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AI DEV DAY - conference summary
A conference on artificial intelligence and its applications, or AI DEV DAY, was held at Microsoft's headquarters on 25.03. It was not exclusively a sur...
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Arrange knowledge in the area of sales invoice adjustments in MS Dynamics Business Central application
The topic of correcting commercial documents is one of the more common questions in the area of ERP functionality. Despite the efforts made - knowledge of p...
Copilot for Sales in Microsoft Outlook and Dynamics 365 Sales
Emails. A daily part of the work routine for virtually every modern employee. Studies show that, on average, we spend 2 to 3 hours a day at work reading and replying to...
The concept of picking sets in Business Central part II.
In the previous issue of OOTB #88, we were able to discuss the first type of picking in the Business Central system, which was stock picking. We already know that it concerned...
External Customer Information in Microsoft Dynamics 365 Sales Copilot
Information comes first. As a salesperson, every detail, every piece of information, and every piece of news about a potential or existing customer can turn into a significant step toward the final...
The concept of picking sets in the Business Central system part I.
In Business Central, picking is the process of combining inventory that is part of the offered assortment to form kits. There are two types of process k...