As the number of customers grows and communication channels multiply like tabs in a browser, handling inquiries starts to feel like a command center 🚦📞💬 Phone, email...

The D365 Customer Service application proposes a new feature - case handling time (familiarization version). This term refers to the time during which users actively work...

Every year, Microsoft releases what it calls the Release Wave Plan. This is a schedule of upcoming updates for Microsoft products in the following months. Separate harmon...

On June 23 of this year, the Microsoft Tech Talks Summit 2020, a conference dedicated to the Polish region, took place; due to the current COVID-19 situation, it was once again...

Today we come with a summary of the April and May Power BI update. Many of the features introduced were discussed during the Microsoft Business Applica...

MBAS 2020, which took place on May 6 and 7, was unique because each of us was able to participate virtually. A great experience for MS fans—the latest technologies...

Process automation is increasingly becoming an integral part of an organization's operation and an ever-growing need. To meet all the requirements of today's...

Power Platform is an important element in Microsoft's product portfolio. In the previous year, the Redmond giant placed a very strong emphasis on Power Platform by developing Power...

Power BI is a very fast growing platform. This is thanks in part to monthly updates. During the latter, Microsoft has showered us with a mass of various funk...

Power BI is no longer just a tool for instant data visualization and reporting. It is an integrated, interactive environment available in a desktop version and ...

Power BI is a business analytics service that enables you to gain valuable insights and make informed decisions to drive business growth. Power....