Morpheus – CRM customization for customer service

Morpheus – CRM customization for customer service

Aristotle used to say that smaller things must be sacrificed for the sake of greater ones. This statement also holds true for Microsoft Dynamics, a project management solution...
Published
24.4.2019
A Policy for Business Growth. CRM For Agents

A Policy for Business Growth. CRM For Agents

Henry Ford once said, “A company that focuses solely on making money is a poor company.” I think that with that one sentence, he wrote an almost complete handbook...
Published
10.1.2018
CRM According to Einstein

CRM According to Einstein

“Things should be as simple as possible—but not simpler.” This, of course, is a quote from Albert Einstein, and that’s exactly what today’s post will be about—functional...
Published
4.9.2017
Integrate Dynamics 365 with IoT

Integrate Dynamics 365 with IoT

The next step in digital transformation—integrating 365 with IoT—opens the door to a world of unlimited possibilities. To start, I’ll explain the concept of IoT...
Published
28.8.2017
An analyst visits a doctor: what and how we assess before implementing a system

An analyst visits a doctor: what and how we assess before implementing a system

This time, I’ll say a few words about analytical techniques, approaches, tools, and what an analyst has in common with a doctor. When we come to an organization that has commissioned...
Published
16.8.2017
“Why do I need this analysis?” – or why it’s worth having an analyst on board during implementation

“Why do I need this analysis?” – or why it’s worth having an analyst on board during implementation

We’ve already written about problems in projects and the role of analysis. It’s no secret why you shouldn’t skimp on analysis and what kinds of problems you most often have to deal with...
Published
17.7.2017